Jacquelyn’s Policies

Minors

Cancellation Policy

Privacy Policy for Jacquelyn’s Spa

If your child is not wanting a service it's important that we respect their wishes. We never want to force a service on someone who is uncomfortable or not willing to participate. We appreciate that you want the best for your child, but it's important that we prioritize their comfort during this experience.

We take our services and clients' comfort very seriously, and we strive to provide a positive and enjoyable experience for everyone who comes to our salon. If your child changes their mind in the future, we would be happy to discuss the service further and answer any questions you may have.

If you need to cancel or reschedule your appointment, we require 24 hours' notice. If you do not provide sufficient notice, we reserve the right to charge a cancellation fee of 50% of the cost of the scheduled service.

We understand that unforeseen circumstances can arise, and we always do our best to accommodate our clients' needs. However, we also want to ensure that our estheticians' time is valued and used effectively, and that we are able to provide the best possible service to all of our clients.

Thank you for understanding and for your continued support of our business. If you have any questions about our cancellation policy or need to reschedule your appointment, please do not hesitate to contact us."

Effective Date: Jan. 1, 2024

At Jacquelyn’s Spa, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We may collect the following types of information when you use our website:

  • Personal Information: When you book an appointment, sign up for our newsletter, or contact us through our website, you may provide us with your name, email address, phone number, payment details, and other personal information.

  • Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and device information.

  • Cookies: We use cookies to enhance user experience, track website activity, and analyze trends. You can set your browser to refuse cookies, but some features of the website may not work properly.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To Provide Services: To process bookings, confirm appointments, and provide the services you requested.

  • Customer Support: To respond to inquiries, provide customer service, and improve our services.

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Legal Requirements: If required by law or to protect our legal rights, we may disclose your information to government authorities or legal entities.

4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

  • Access and Correction: You have the right to request access to the personal data we hold about you and request corrections if it is inaccurate or incomplete.

  • Opt-Out: You may opt out of receiving promotional emails or communications from us by following the unsubscribe instructions in each email or contacting us directly.

  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy
We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. SMS Consent
MESSAGES AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. Contact Jacquelyn's Spa at 512-400-4397 or appointments@jacquelynsspa.com for HELP or to STOP receiving messages.

  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to appointments@jacquelynsspa.com or 512-400-4397. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

  • You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

Jacquelyn’s Spa
1310 Ranch Road 620 S, Ste. B199
Lakeway, TX 78734
appointments@jacquelynsspa.com
512-400-4397